To standardize trade processes and reduce operational risks, we provide customers with full-link trade operation support, covering core nodes from contract signing to payment settlement. Specific work includes:
- Contract Assistance and Review: Provide standard contract templates according to customers' trade terms (e.g., FOB, CIF, EXW), assist in clarifying the rights and obligations of both buyers and sellers (such as delivery time, quality standards, liability for breach of contract, dispute resolution methods); professional personnel with dual qualifications in law and trade review contract terms to avoid potential legal risks (such as ambiguous clauses, unreasonable exemption clauses);
- Full-Process Letter of Credit (L/C) Services: Assist customers in applying to banks for opening L/C, and clarify key elements such as L/C validity period, negotiating bank, and document requirements according to contract terms; after receiving the L/C opened by the other party, review "soft clauses" (such as uncertain delivery time, ambiguous document requirements) item by item, and prompt customers to modify risk points; in the document submission link, review the consistency between documents and L/C to ensure "consistency between documents and consistency between documents and L/C" to avoid negotiation refusal;
- Settlement Method Consultation and Assistance: Recommend appropriate settlement methods (e.g., T/T, collection, L/C) according to customers' cooperation trust, transaction amount, and target market habits, and explain the risk points and operation processes of different methods; assist customers in handling foreign exchange receipt and payment, dock with banks to complete foreign exchange settlement and sale procedures, and ensure compliant capital flow;
- Trade Document Management: Establish a "Document Lifecycle Management System" to track the flow status of documents such as orders, bills of lading, invoices, and packing lists, and timely remind customers to supplement missing documents; provide document custody services for long-term cooperative customers, and regularly organize and archive for audit and regulatory inspection;
Dispute Coordination and Handling: In case of trade disputes (e.g., non-conforming goods quality, delayed delivery), assist customers in collecting evidence (e.g., contracts, inspection reports, communication records), provide dispute resolution suggestions, and connect with legal teams or arbitration institutions when necessary to help safeguard customers' legitimate rights and interests.